Best Sales Interaction platform available in the market
We use Wingman to record calls and view the recordings seamlessly of the entire sales interaction, later on, the insights that are given …
Starting at $60 per month per rep
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What is Clari Copilot?
Clari Copilot helps revenue teams win revenue-critical moments. Clari Copilot’s conversation intelligence platform gives reps and managers tools to compete, spot revenue leak, and close deals. It offers:Real-time battlecards and monologue alerts, so reps can navigate objections with ease and…
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Pricing
Growth
$720
Cloud
per year per rep
Accelerator
$1,080
Cloud
per year per rep
Enterprise
$1,320
Cloud
per year per rep
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.trywingman.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $60 per month per rep
Product Details
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- Integrations
- Competitors
- Tech Details
- FAQs
What is Clari Copilot?
Clari Copilot helps revenue teams win revenue-critical moments.
Clari Copilot’s conversation intelligence platform gives reps and managers tools to compete, spot revenue leak, and close deals. It offers:
Real-time battlecards and monologue alerts, so reps can navigate objections with ease and learn from winning behavior. And managers can track rep performance without 100s of hours of call shadowing.
Deal-changing insights like potential blockers, competitor mentions, and next steps, without having to listen to call recordings and keep track of multiple dashboards to know where a deal is in the sales process.
A RevGPT feature that automates busywork, with formatted call summaries, next steps, and suggested actions, in Slack. The feature can also be used to transform lengthy enablement material into concise battlecards.
Clari Copilot is SOC 2 Type 2 certified and GDPR ready, so it can operate with enterprise grade security. Users can manage their org with role-based access, single sign on, and active recording consent.
Clari Copilot integrates with dialers (e.g., Outreach, Aircall, HubSpot, RingCentral), video conferencing tools (e.g., Zoom, Google Meet, GoToMeeting) and CRMs (e.g., SalesForce, PipeDrive, HubSpot) to bring all the intelligence together.
Clari Copilot Features
- Supported: Real time battle cards
- Supported: call recording, Game tapes and call library
- Supported: Deal central
Clari Copilot Screenshots
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Stories from customers
Clari Copilot Integrations
Clari Copilot Competitors
Clari Copilot Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Mac |
| Mobile Application | Apple iOS, Android |
| Supported Languages | English |
Frequently Asked Questions
Clari Copilot starts at $60.
The most common users of Clari Copilot are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(115)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Clari Copilot has proven to be an essential tool for a variety of use cases across sales and customer-facing organizations. Users have found that the call recording feature, Wingman, is particularly valuable for training purposes and creating sales playbooks. By recording calls and easily sharing the recordings with clients, users can improve their sales conversations and gather valuable intelligence. The call transcripts generated by Clari Copilot are useful for sales pipeline calls with the leadership team and can even be used to create minutes of meetings.
Sales representatives find that using Clari Copilot allows them to fully engage with prospects during calls, eliminating the need to take notes. The call recording feature ensures that all information shared by clients is captured, eliminating the need for follow-up requests. Sales managers leverage Clari Copilot to listen to and filter calls by keywords, enabling them to track objections and identify areas for improvement. The ability to cut and upload specific parts of calls for training purposes has been instrumental in improving the performance of existing team members and facilitating the onboarding of new hires.
Customer success managers also benefit from using Clari Copilot to record client meetings, review calls, and share feedback. The user-friendly dashboard simplifies call analysis, tagging sections, and searching for specific keywords. Integration with Slack automates the process of sending call minutes to users. In addition, Clari Copilot is highly recommended for monitoring calls or demos within sales or customer-facing organizations. It saves time for customer success managers and enhances productivity on calls.
Overall, Clari Copilot offers a range of features that enhance efficiency and scalability in sales and customer-facing teams. It provides valuable insights through call recording, real-time coaching, and sales performance analysis. Users rely on it for training, coaching, reviewing calls, and identifying areas for improvement. The transcription capabilities help with notetaking and transcribing external calls, while the ability to read call transcripts is useful in situations where listening to the call is not possible. With its affordable pricing, Clari Copilot offers functionality similar to more expensive options, making it a valuable tool for small businesses and startups.
Intuitive User Interface: Several users have found Clari Copilot's user interface to be intuitive and easy to navigate. They appreciate the clear and intuitive design, which allows them to quickly find and access the features they need. This intuitive interface has made it easy for users to perform tasks efficiently.
Call Recording and Transcripts: Many reviewers have praised Clari Copilot's call recording feature. They find it helpful for various purposes such as training sales reps, ramping up new team members, and evaluating team performance. The ability to record calls and provide transcripts of conversations is particularly valuable, as it allows users to review and analyze the content for future references.
Keyword Filtering: A number of users appreciate the ability to filter calls by keywords in Clari Copilot. This feature saves them time as they don't have to listen to entire calls. They can easily find specific parts of the call that are relevant to their needs. Users feel that this feature improves their productivity and makes it easier to find important information.
Missing or Bouncing Calls: Some users have reported experiencing issues with the software missing or bouncing off calls, especially when a prospect joins late.
User Interface Usability: Several reviewers have criticized the user interface of Clari Copilot, stating that it lacks fluidity and navigation. They suggest improving usability by shifting from icons to text and icons.
Unreliable Call Transcripts: A number of users have expressed dissatisfaction with the accuracy of call transcripts provided by the software. They mentioned that the transcripts are sometimes unreliable and inaccurate, particularly in picking up words or accents.
Users commonly recommend Wingman for its effectiveness in tracking sales processes, coaching new reps, and providing additional information to the team. They appreciate the excellent customer service provided by Wingman, ensuring optimal utilization of the solution. Many users also highly recommend Wingman as a valuable tool for training Go-To-Market (GTM) teams. These recommendations emphasize the strengths of Wingman and highlight its potential benefits for organizations with larger sales teams conducting business primarily through video or phone calls.
Attribute Ratings
Reviews
(1-10 of 10)Companies can't remove reviews or game the system. Here's why
January 26, 2023
Great for Customer Success
Wingman helps me ensure I don't miss product requests and follow up items for my customers, helps to ensure what was said by the customer is clearly conveyed back to product and engineering and as a learning platform.
- Call recordings
- Snippets
- Transcript
- Viewing recording can be fuzzy
- Searching calls doesn't always show all results
- Cleaner UI
November 23, 2022
Excellent for Sales Development Teams!
Score 10 out of 10
Vetted Review
Verified User
We use Wingman to record our sales calls, analyze sales to customer engagement and create actionable items that deliver a higher sales volume. There is no more trying to say the right thing when we can automatically present the right words to the salesperson. This data is then funneled to our outside sales team to verify engagement and make sure we are providing the best value, but also customer service that we can.
- Wingman offers real-time coaching about what the customer is saying and what you SHOULD be saying to close more deals.
- Wingman allows us the ability to collaborate through a number of integrations.
- We can do Call Playback to analyze calls, and provide better training.
- I think that a benefit would be to integrate with some ERPs to provide real-time customer quotes, sales, and revenue details.
June 08, 2022
Best Notetaker app I have used
Wingman is used in our organization to record our client-based as well as internal meetings. It perfectly works as our notetaker and helps us remember key points. The desktop application they have is a little buggy and sometimes stops responding but is really helpful in bookmarking the call for important items that were discussed.
- Transcription
- Search key words and pointers that were discussed
- Bookmarking at certain time on the call
- Desktop application for MacOS
- Transcription
June 08, 2022
Wingman: living up to it's name
We record most all external conversations with prospects and clients. We use it for sales training, and cross-functional work (once we are ready to pass information to a different department), as well as internally when we want to record conversations to be shared with colleagues that might not be able to part take in the call.
- Ease of use/implementation
- Superb customer success team
- Good pricing
- Listening to customers
- Action on customer feedback
- Transcriptions
March 03, 2022
Really important software for our business - our meetings are more productive and action oriented!
We use Wingman to record all of our Zoom meetings with clients and customers. Wingman allows us to capture the details of our meetings and presentations without having to take notes during the meeting. We simply refer back to the Wingman recording later and pull out the key details. Wingman's accelerated view (e.g. watch in 2x speed) is great for reviewing later.
- Records each person in the meeting.
- Creates a transcript of the dialog.
- Clear video of meeting participants and presentation screen.
- Supports accelerated playback.
- I don't know if Wingman works only with Zoom, but would be good if it also worked with Teams and Meets.
February 24, 2022
Great product to record Zoom meetings - improve your sales presentations and close rates, employee training
We use Wingman to record most of our meetings and all customer demonstrations. This allows us to quickly recap meeting notes and action items without having to take notes. Viewing the demonstration with the Wingman video or reading the transcript Wingman creates, we can critique team members' presentations and demonstration skills or conduct post-mortem meetings.
- High quality video capture of Zoom meetings.
- Accurate speech to text conversion.
- Allow playback of recordings at variable speeds.
- We would like to use Wingman for more applications.
December 06, 2021
Truly a Wingman for your sales team
The only way to get better at your sales outreach is to analyse your mistakes and take action on it. We have 'call listening sessions' every week for SDRs and AEs where we nominate some of our calls we feel others could learn from, and Wingman helps a lot with it. The analysis of the calls also helps in action points. 3 of our reps need to work on their talk/listen ratio, and realised this because of Wingman.
- Never fails to join a Zoom call.
- The UI/UX is easy to use.
- Pricing is competitive.
- Their product team takes customer feedback seriously.
- The transcription of Indian English accent could be better.
November 23, 2021
Great Addition for the Sales team
Our sales team uses Wingman as a transcription and recording tool. It also provides cue cards, action items, helps review calls, and provides suggestions. All in all, it has made the sales team's lives very easy.
- Transcription of call.
- Connection with CRM and providing sales pipeline overview.
- Providing call insights.
- Including various accents since a lot is lost if people have a different accent.
It's critical to revisit previous conversations as a lot of contexts get lost while translating to notes in SF; Wingman makes it easy to revisit conversations and plan subsequent meetings; It's easy to search by keywords, participants, and accounts. It also allows you to tag teammates, making it an effective training tool.
- Transcripts for quick review of the call (in case you missed/didn't understand something).
- Mapping critical events/context.
- Easy to find relevant calls.
- Tag and comment for teammates.
- A prompt to add next steps/action items after a call (helps get things done in the flow of work).
- Make it easier to push a summary/notes into SF/CRM.
November 22, 2021
The best choice for client roles and remote working!
I use it almost every day. Being a consultant, I have to go on client calls and having Wingman on the call for note-making and recording really helps to recall and later send minutes of the meeting to the client. It eliminated the need for note-making and ensured anytime access to any call recordings. With 3 back to back client calls almost every day, Wingman has made it easier to make notes, manage tasks and action items!
- Makes recording sharing easier via link. Also provides an option to trim and send snippets of recordings.
- Integration with Google ensures that Wingman is added on all external client calls without the extra effort of enabling recording every time.
- Can easily filter out recordings with keywords.
- Sensing action items and preparing a separate list for it.